Privacy Policy

Our Commitment to Privacy

We understand that privacy is particularly important to children, young people and their families. As a specialist school, we take the protection of personal information seriously and aim to ensure that information is collected, used and stored appropriately.

We only use personal information where there is a lawful reason to do so and take appropriate steps to protect it from unauthorised access, loss, misuse or disclosure.

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Information We May Collect

The information we collect depends on how you interact with Longwill and the services we provide. This may include information such as:

• Your name and contact details.
• Information provided when you contact the school.
• Information relating to enquiries, visits or admissions.
• Information required to provide education and support to pupils.
• Information provided by parents, carers, schools, professionals or relevant authorities.
• Information submitted through forms or other areas of our website.
• Technical information about your use of our website, where appropriate.

Some information we handle may be sensitive or fall within special categories of personal data. Where this applies, we use the information only where permitted by data protection law and where appropriate safeguards are in place.

How We Use Personal Information

Personal information may be used to help us provide education, support and services to children and families and to operate the school effectively.

This may include:

• Responding to enquiries and requests for information.
• Managing admissions and school placements.
• Providing education, care and support to pupils.
• Communicating with parents, carers and families.
• Working with other schools, professionals and relevant authorities where appropriate.
• Meeting our legal and statutory responsibilities.
• Maintaining the safety and security of pupils, staff and visitors.
• Managing and improving our website and online services.

Our Legal Basis for Using Information

Data protection law requires organisations to have a lawful basis for processing personal information. Depending on the circumstances, Longwill may process information because it is necessary to meet a legal or statutory obligation, perform a public task, provide education and support, protect individuals or, where appropriate, because consent has been provided.

Where we rely on consent, you may generally withdraw that consent, although this will not affect processing that has already taken place lawfully.

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Sharing Information

We do not sell personal information. We may share information with organisations or individuals where there is a lawful and appropriate reason to do so.

Depending on the circumstances, this may include parents or carers, local authorities, other educational settings, health or social care professionals, safeguarding partners, regulatory bodies and service providers working on our behalf.

We only share information where necessary and take appropriate steps to ensure that information is handled securely and in accordance with applicable requirements.

Keeping Information Secure

We use appropriate technical and organisational measures to protect personal information. Access to information is limited to those who need it for their role or responsibilities.

While we take reasonable steps to protect information, no online system or method of transmission can be guaranteed to be completely secure.

How Long We Keep Information

We retain personal information only for as long as it is needed for the purpose for which it was collected, or for as long as required by law, statutory guidance or our records management requirements.

Your Rights

Depending on the circumstances, you may have rights in relation to your personal information. These can include the right to:

• Ask for access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Ask us to restrict certain processing in appropriate circumstances.
• Object to certain types of processing where applicable.
• Request deletion of information where there is a legal right to do so.

Some rights are subject to legal exemptions and may not apply in every situation, particularly where information is required for education, safeguarding or statutory purposes.

Website and Cookies

When you use the Longwill website, we may collect limited technical information about your visit. Cookies and similar technologies may also be used to support website functionality, security and performance.

For more information about how cookies are used on our website, please see our Cookies Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, our use of information or relevant legal and regulatory requirements.

The latest version will be published on this page. We encourage you to review the policy periodically.